Privacy Policy

Last updated: Feb 16, 2026

Rootd Modular Homes (“Rootd,” “we,” “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we protect it.

Information we collect

We collect information you provide directly, such as:

• Name
• Email address
• Phone number (if you provide it)
• Mailing/billing address (if needed for a purchase or invoice)
• Information you submit through forms (example: property address, project goals, and other details you share)

We also collect payment-related information when you purchase: payments are processed by Stripe. We do not store your full card number. Stripe may provide us with limited payment details (example: payment status, last four digits, and billing name).

We may also collect basic technical information: IP address, browser/device type, and general usage data via cookies or analytics tools used by our platforms (Mailchimp, Stripe, and similar services).

How we use your information

We use your information to:

• Respond to inquiries and provide customer support
• Deliver services, digital products, and workshop registrations
• Send transactional messages (confirmations, receipts, updates)
• Send marketing emails if you opt in (you can unsubscribe anytime)
• Improve our materials, content, and customer experience
• Prevent fraud and protect our business

Who we share it with

We share information only as needed to run the business, including with:

• Stripe (payment processing and fraud prevention)
• Mailchimp (email communications and landing pages)
• Service providers we use for operations (example: file storage, scheduling, or analytics), as applicable

We do not sell your personal information.

How information is disclosed and transferred

Information may be disclosed:

• When you submit forms on our landing pages
• When you email or contact us directly
• When you purchase through Stripe Checkout, invoices, or payment links

These platforms may process information on servers located in the United States and/or other countries.

Data retention

We keep personal information as long as needed to:

• Provide services and support
• Maintain records for accounting and tax purposes
• Resolve disputes and enforce agreements

You can request deletion of your information when it’s not required for legal or operational reasons.

Security practices

We take reasonable steps to protect information, including:

• Using reputable third-party providers (Stripe, Mailchimp) with security controls
• Limiting access to customer information to only those who need it for business purposes
• Using account protections (passwords, access controls)

No system is 100% secure. We can’t guarantee absolute security, but we aim to use sensible safeguards.

Your choices

• Email marketing: You can unsubscribe via the link in any marketing email.
• Access / correction: You can request access to or correction of your information.
• Deletion: You can request deletion subject to record keeping obligations.

Children’s privacy

Rootd does not knowingly collect personal information from children under 13.

Questions about this privacy policy? Email us at hello@rootdmodular.com